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Available Positions

Receptionist

Make-A-Wish® New Jersey (MAWNJ), granting life-changing wishes of children with critical illnesses, seeks a full-time receptionist to join our team at our Monroe Township, NJ castle facility. This is a great opportunity to share in the power of a child’s wish come true, especially at one of the leading Make-A-Wish chapters in the country, as well as a tremendous opportunity to play a crucial role in our success, make an immediate impact, and experience profound job satisfaction/fulfillment.

Primary Duties:

This position supports the first and ongoing impressions that internal and external individuals have of Make-A-Wish New Jersey when they contact our offices in our one-of-a-kind castle headquarters, whether they are wish families, volunteers, donors, vendors, staff or any other interested persons.  The primary responsibilities include greeting guests with a positive outlook and professional demeanor, handling all incoming phone calls with skill and sensitivity, and problem-solving as appropriate.  Duties also include assisting with troubleshooting and resolving office operations requests, basic telephone and computer support for staff, handling all incoming mail and packages, and preparing the daily bank deposit in accordance with established policies.

Requirements:

Exceptional communication skills – both oral and written – with proven ability to interact with a diverse population, with positive energy, reliability, timeliness and consistency. Bilingual – Spanish preferred. Demonstrated high level of detail-oriented accuracy. Experience handling checks, cash receipts, and bank deposits a plus. Must be organized and able to prioritize work flow. Microsoft Office (Excel, Word, Outlook, etc.) experience required.  College degree or equivalent preferred. Must pass background and credit checks.  Local candidates preferred.

If interested, please submit a cover letter and resume with “Receptionist” in the subject line to wbof@jvfuaw.bet

**No phone calls please.** 



Volunteer Programs Manager

Make-A-Wish® New Jersey (MAWNJ), granting the wishes of children with life-threatening medical conditions to enrich the human experience with hope, strength, and joy, seeks a full-time Volunteer Programs Manager to join our team at our Monroe Township, NJ castle facility. This is a great opportunity to share in the power of a child’s wish come true, especially at one of the leading Make-A-Wish chapters in the country, as well as a tremendous opportunity to play a crucial role in our success, make an immediate impact, and experience profound job satisfaction/fulfillment.

Primary Duties:  Responsible for executing short term objectives to achieve the long term goals of the Mission Delivery Department, specific to Volunteer Programs.  The Volunteer Programs Manager will be responsible for the intake process by which volunteers become involved in MAWFNJ from application to placement.  Assign volunteer teams to wishes/wish assists, communicate assignments and wish determinations to volunteers and document assignments in RE database in a timely manner.  The Manager will give ongoing attention to the recruitment, retention and recognition of our volunteers.  She/he will assist with increasing visibility and education about the Make-A-Wish Foundation of New Jersey. Supervise and support Volunteer Program intern(s), office and wishing place volunteers.  In collaboration with the Vice President of Mission Delivery, design and implement a plan to recruit new volunteers with special emphasis on bi-lingual (Spanish Speaking) volunteers. 

Requirements:  Bachelor's Degree required with 3-5+ years of volunteer management experience in the social services sector.  Bi-lingual, English/Spanish Speaking, preferred.  Self -motivated, creative, critical thinking problem-solving team player with excellent writing, communication and interpersonal skills required. Possess confident, polished and professional presentation communication skills to both large and small groups; Ability to manage and prioritize multiple tasks; Proficient computer skills with knowledge of and/or previous experience working with Microsoft Office; Raiser's Edge and Salesforce experience, preferred.  Willing and able to work nights and weekends, when necessary.

If interested, please submit a cover letter and resume with “Volunteer Programs Manager” in the subject line to wbof@jvfuaw.bet.

**No phone calls please.** 



Wish Coordinator

Make-A-Wish® New Jersey (MAWNJ), granting life-changing wishes of children with critical illnesses, seeks a proven, dynamic and talented self-starter to join our team. This is a great opportunity to share in the power of a child’s wish come true, especially at one of the leading Make-A-Wish chapters in the country, as well as a tremendous opportunity to play a crucial role in our success, make an immediate impact, and experience profound job satisfaction/fulfillment.

Primary Duties: The Wish Coordinator’s responsibilities will include the coordination and planning of wishes to eligible children with life-threatening medical conditions. Requirements of this position will focus heavily on: scheduling of the wish experiences, booking of transportation, accommodations, acquiring in-kind for goods/services, communication with assisting chapters & wish families, securing medical equipment, acquiring signatures for necessary forms, creating budgets and creating itineraries all related to the individual wishes. This role will report directly to the Director of Wish Granting and will require someone who can manage and prioritize tasks effectively and in a timely manner. As a member of the Mission Delivery team, the selected candidate will be able to work some evenings and weekends, and will be ‘On-Call’ one week per month, provide excellent customer service to our families, donors, volunteers and the community at-large. 

Requirements: Bachelor’s Degree required with 3+ years of case management experience preferably in the nonprofit sector, handling event planning or travel arrangements. Bi-lingual Spanish speaking preferred; Candidate must have strong customer service skills with the ability to work with people from different backgrounds and children with life-threatening medical conditions. Excellent verbal and written communication skills necessary; Possess critical thinking skills with the ability to problem solve, independently, and as part of a team. Proficient computer skills with knowledge of and/or previous experience working with Raiser’s Edge and Salesforce, is a plus. 

If interested, please submit a cover letter and resume with “Wish Coordinator” in the subject line to wbof@jvfuaw.bet.

**No phone calls please.**  


Donor Records Coordinator

Make-A-Wish® New Jersey (MAWNJ) creates life-changing wishes for children with critical illnesses. We are seeking an experienced Donor Records Coordinator to join our team at our Monroe Township, NJ facility. This is a great opportunity to share in the power of a child’s wish come true, especially at one of the leading Make-A-Wish chapters in the country, as well as a tremendous opportunity to play a crucial role in our success, make an immediate impact, and experience profound job satisfaction/fulfillment.

This position’s primary responsibilities are to process daily gift entries and acknowledgments, maintain accurate constituent donor records, and generate routine reports using the Raiser’s Edge system. The position works closely with Development and Finance, ensuring the data integrity of the donor database, the revenue flow to the general ledger and compliance with chapter and national performance standards.  The responsibilities include:

  • Perform daily batch gift data entry in Raiser’s Edge and generate daily/monthly revenue reports for Development team.   
  • Generate gift journal entries in coordination with Finance Department to ensure accurate posting of gifts to Financial Edge General Ledger.

  • Prepare donor acknowledgment letters from Raiser’s Edge in accordance with Make-A-Wish’s Gift Processing Policy (within 24-48 hours of receiving gifts) and draft customized acknowledgments when appropriate. Ensure that all acknowledgment letters are complete, accurate and in compliance with current IRS tax regulations and chapter standards.  Keep accurate and complete paper and digital records of all gifts and acknowledgments.
  • Respond to donor inquiries about status of acknowledgment letters while maintaining a high level of confidentiality, integrity and respect. Troubleshoot and resolve inquiries timely. 
  • Coordinate system email list activities for donor communications.

Qualifications:

Bachelor’s degree required, or minimum 2-year degree with commensurate experience.  Advanced knowledge of computers, Microsoft Excel and 2-3 years’ experience with data entry.  Experience with Raiser’s Edge software and experience with generating data queries and reports is required. Experience with Salesforce is a plus. Experience in nonprofit development function with knowledge of basic fundraising concepts required.  Experience with accounting processes preferred.  Demonstrated high level of detail-oriented accuracy.  Must be organized and able to prioritize work flow and multiple tasks with deadlines.  Proven track record of maintaining a positive and professional demeanor, credibility, integrity and confidentiality. Demonstrated ability to interact effectively with internal and external stakeholders.  Solid interpersonal, organizational and communication skills – both oral and written.  Able to apply National and Chapter performance standards to work activities.  Demonstrated ability to troubleshoot and problem solve independently and as part of a team.  Must pass a background check.

To formally apply, send your resume and cover letter (including salary requirements) to wbof@jvfuaw.bet.  Please note “Donor Records Coordinator” in the subject line.

**No phone calls please.**

Disclaimer: All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Therefore, the above description of the general nature and level of work to be performed by the individual assigned to this position is not to be construed as an exhaustive list of all responsibilities, duties, and skills required.



Internships

Have you ever wondered what is was like to work with a non-profit, who creates life-changing wishes for children with critical illnesses?

Throughout the year, Make-A-Wish New Jersey offers a variety of unpaid internships to provide opportunities for college students to receive academic credit and valuable work experience in the nonprofit field.

Our internship program aims to cultivate students from many fields and disciplines. We offer interns a substantive learning experience that affords them the opportunity to contribute to our work, and the knowledge, skills and tools they may need to continue in the nonprofit field.

Complementing their individual departmental placement, interns are collectively engaged in a program that explores the Make-A-Wish mission through the agency’s structure as a whole and its role in a wish child’s life.

All of our internships are unpaid. Applicants in need of financial aid to support their internships are encouraged to explore potential funding sources through the career services or alumni offices on their campus. Many colleges offer their students scholarships, stipends, or off-campus work-study to facilitate participation in public-interest internships.

Internship Calendar and Application

Current college students are accepted on a continual basis throughout the year, depending on foundation needs.  Also, certain internships may have different requirements.

Application is made by sending a current resume with cover letter to vagreafuvc@jvfuaw.bet. Please indicate which internship you are applying for, the semester/trimester available and any school requirements.  

Types of Internships

We currently offer six types of internships. Multiple applicants may be accepted into each. Follow the link for a detailed descriptions of each internship.

  • Program Services interns focus on developing management and administrative tools, assisting the Outreach and Volunteer departments, and possible solicitation of donations from vendors.
  • Development interns focus on fund-raising, with possible experience in event planning, auction item solicitation, social media, donor solicitation, data management, and individual and corporate donations.
  • Administration interns focus on the infrastructure of Finance and Technology which support the chapter’s program services and fundraising activities.  This infrastructure includes physical assets such as computer hardware, software applications, office equipment and facilities, as well as virtual assets, such as controls, data and web activities.
  • Special Events interns focus on fund-raising, with experience in event planning, donor solicitation, data management and event marketing for fundraisers, including the foundation's Gala and Walk for Wishes.
  • Volunteer Programs interns focus on all aspects of the volunteer program, which can include initial volunteer inquiries, new volunteer recruitment, and volunteer data entry.  
  • Communications interns focus on all aspects of marketing, communications, public relations and branding strategies via traditional publications and digital channels. This includes working with print publications and news outlets, developing social media outreach and providing creative services to support the Mission Delivery and Development teams. 

**Please no phone calls.**


Intern with Us!

Work with us

Make-A-Wish® New Jersey
Samuel & Josephine Plumeri Wishing Place
1384 Perrineville Road
Monroe Township, NJ 08831
(609) 371-9474
Toll Free (800) 252-9474