This position supports the first and ongoing impressions that internal and external individuals have of Make-A-Wish New Jersey when they contact our offices in our one-of-a-kind castle headquarters, whether they are wish families, volunteers, donors, vendors, staff or any other interested persons. The primary responsibilities include greeting guests with a positive outlook and professional demeanor, handling all incoming phone calls with skill and sensitivity, and problem-solving as appropriate. Duties also include assisting with troubleshooting and resolving office operations requests, basic telephone and computer support for staff, handling all incoming mail and packages, and preparing the daily bank deposit in accordance with established policies.
Exceptional communication skills – both oral and written – with proven ability to interact with a diverse population, with positive energy, reliability, timeliness and consistency. Bilingual – Spanish preferred. Demonstrated high level of detail-oriented accuracy. Experience handling checks, cash receipts, and bank deposits a plus. Must be organized and able to prioritize work flow. Microsoft Office (Excel, Word, Outlook, etc.) experience required. College degree or equivalent preferred. Must pass background and credit checks. Local candidates preferred.
If interested, please submit a cover letter and resume with “Receptionist” in the subject line to firstname.lastname@example.org.
**No phone calls please.**