Primary Duties: The Wish Coordinator’s responsibilities will include the coordination and planning of wishes to eligible children with life-threatening medical conditions. Requirements of this position will focus heavily on: booking of transportation, accommodations, goods/services, communication with assisting chapters & wish families, securing medical equipment, acquiring signatures for necessary forms, creating budgets and creating itineraries all related to the individual wishes. This role will report directly to the Director of Wish Granting and will require someone who can manage and prioritize tasks effectively and in a timely manner. As a member of the Mission Delivery team, the selected candidate will be able to work occasional evenings and weekends, as needed, and will be ‘On-Call’ one week per month, provide excellent customer service to our families, donors, volunteers and the community at-large.
Requirements: Bachelor’s Degree required with 3+ years of case management experience preferably in the nonprofit sector, handling event planning or travel arrangements. Bi-lingual Spanish speaking required; Candidate must have strong customer service skills with the ability to work with people from different backgrounds and children with life-threatening medical conditions. Excellent verbal and written communication skills necessary; Possess critical thinking skills with the ability to problem solve, independently, and as part of a team. Proficient computer skills with knowledge of and/or previous experience working with Raiser’s Edge and Salesforce, is a plus.
If interested, please submit a cover letter and resume with “Wish Coordinator” in the subject line to firstname.lastname@example.org.
**No phone calls please.**